HMS Courier
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Privacy Policy

Your privacy is important to us. Learn how we protect your information.

Privacy Policy

Last updated: November 30, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Request a quote or book a delivery
  • Create an account with us
  • Contact our customer service
  • Sign up for our newsletter

2. Types of Information

The information we collect may include:

  • Name, email address, and phone number
  • Delivery addresses and pickup locations
  • Payment information (processed securely)
  • Package details and delivery preferences
  • Communication history with our team

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your delivery requests
  • Communicate with you about your deliveries
  • Provide customer support and respond to inquiries
  • Send you updates about our services
  • Improve our services and develop new features

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • To fulfill your delivery requests (with delivery partners)
  • To comply with legal obligations
  • To protect our rights and safety
  • With your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Lodge a complaint with relevant authorities

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@hms-courier.com

Phone: +447851424277

Address: 20 Pilgrim Avenue, Dewsbury